Meeting demand

I’d hate to become one of those work environments where employees and contractors constantly feel as if they have a boss breathing down their neck. I think that’s an awful feeling. I’ve been in that position and it’s just awful. You feel like everything little thing you do is analysed and that any moment spent not working needs to be justified to your boss in case they decide to write you up for a review. It’s no fun. I’ve been in that environment before and it just invokes so much anxiety in workers as you start feeling like no one trusts you. The issue now is, I want to introduce a trade job management software. Melbourne is a constantly growing region with more and more people moving in, more apartments and more businesses. This means more work for us, which is good news but if we want to keep up with the demand we need to improve our system of operating. Introducing software rather than tracking things the old school way over paper and pen means that all the information from our jobs will be accessible online. 

As we’ve started expanding I’ve noticed that we’ve started sending people to the wrong jobs, incorrectly forecasting time to complete certain jobs, and sending out the wrong invoices. I think this reflects badly on us as a company. It’s no singular person’s fault that this is happening. It’s happening because times are shifting and we need to keep up with the times. It’s just something that happens. Introducing a user-friendly job management software for electricians will hopefully mean that there will be less confusion in our process and there will be fewer errors. I need to find a way to break the news about this change to my staff and contractors. I really don’t want them to think I’m enforcing this because I don’t trust them. I’m doing it to make all our lives easier.